Do you want to source high quality toys at the best price from verified suppliers across India? Do you want to enjoy hassle-free delivery, easy financing and reliable support?

If yes, then join Khilonamart, India's first B2B commerce platform for toys.

Khilonamart's B2B commerce platform provides India's toys retailers with an open and inclusive trade environment across the entire value-chain. It facilitates the connection with verified toys manufacturers, door-step pick up and delivery of goods as well as quick and easy access to financing and simplified business support functions. These essential elements are crucial to expanding market access, increasing operational efficiency, and ensuring the success of millions of small businesses in the country.

The Khilonamart B2B marketplace helps retailers and other businesses source high quality products at the best price from suppliers across India. Suppliers in turn can showcase their products, establish trust and find new buyers. ohk's conversational commerce platform for small businesses brings the power of technology to them. It makes it easy to communicate with many stakeholders and allows them to conduct business in a trusting environment.

Download our app to start exploring!!

What personal data do we collect?

When you use the app, we may collect the following personal data from you:

• Name

• Mobile number

• Email address

• PAN (Permanent Account Number)

• Aadhaar card number

• GST

• Location

• Device information

• Usage data

• Any other information that you voluntarily provide to us

How do we use your personal data?

We use your personal data for the following purposes:

• To provide you with the app and its features

• To verify your identity and prevent fraud

• To communicate with you about the app and your transactions

• To send you marketing and promotional messages, if you consent to receive them

• To improve the app and our services

• To comply with legal obligations and enforce our terms and conditions

How do we share your personal data?

We may share your personal data with the following parties:

• Our affiliates and subsidiaries

• Our service providers and partners who help us operate the app and provide you with services

• Our business customers who use the app to sell or buy products from you

• Other users of the app who interact with you through the app

• Third parties who may have a legitimate interest in your personal data, such as law enforcement agencies, regulators, courts, or other parties in connection with legal proceedings or disputes

We do not sell, rent, or trade your personal data with any third parties for their own purposes.

How do we protect your personal data?

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data.

How long do we keep your personal data?

We keep your personal data for as long as necessary to fulfill the purposes for which we collected it, or as required by law. We will delete or anonymize your personal data when it is no longer needed.

What are your rights regarding your personal data?

You have the following rights regarding your personal data, subject to applicable laws and limitations:

• The right to access your personal data and request a copy of it

• The right to correct or update your personal data if it is inaccurate or incomplete

• The right to delete or erase your personal data if it is no longer needed or if you withdraw your consent

• The right to restrict or limit the processing of your personal data in certain circumstances

• The right to object to the processing of your personal data for certain purposes, such as direct marketing

• The right to withdraw your consent to the processing of your personal data at any time

• The right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights

To exercise any of these rights, please contact us at [contact@ohktoysmart.com] with your request and proof of identity. We will respond to your request within a reasonable time frame.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting a notice on the app or by sending you an email. Your continued use of the app after such notice constitutes your acceptance of the updated privacy policy.

How can you contact us?

If you have any questions or comments about this privacy policy or our privacy practices, please contact us at:

Ohk Toysmart Private Limited [101, Rameshwaram Complex, 40/41, Khatipura Main Road, Indore, Indore, Madhya Pradesh.] [Phone: 8287301729] [Email]: info@khilonamart.com

This privacy policy was last updated on [11-10-2023].

Registration

Before using our services, you must register on our platform. You agree to provide accurate and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account and password.

Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms and conditions. You agree not to use our services:

• In any way that violates any applicable federal, state, local, or international law or regulation.

• To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of our services, or which may harm Khilonamart or users of our services.

• To impersonate or attempt to impersonate Khilonamart, a Khilonamart employee, another user, or any other person or entity.

• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of our services.

Intellectual Property

The content on our platform, including but not limited to text, graphics, images, logos, button icons, software, and audio clips (collectively “Content”), is the property of Khilonamart or its licensors and is protected by copyright laws.

Disclaimer

Khilonamart does not guarantee the accuracy, completeness, timeliness, reliability, suitability, availability, or legality of the information provided on our platform. We disclaim all liability arising from your use of our services.

Termination

We may terminate your access to our services at any time without notice if we believe you have violated these terms and conditions.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time without notice. By continuing to use our services after we post any such changes, you accept the modified terms.

If you have any questions about these terms and conditions or our services in general, please contact us at info@khilonamart.com.

Khilonamart is an online marketplace that connects buyers and sellers of toys for business-to-business transactions. We value our customers and strive to provide them with quality products and services. However, we also have some limitations and conditions for refunds and replacements.

Policy

• No returns are applicable once an order is accepted or placed by the buyer. This is because we work with third-party sellers who may have different return policies and shipping methods.

• Replacements are only possible in special circumstances, such as if the product is missing, broken, or different from what was ordered by the buyer. The buyer must notify us within 7 days of receiving the product and provide proof of the issue, such as photos or videos.

• In case of any complaint or query regarding replacement, the buyer can contact us at support@khilonamart.com. We will try to resolve the issue as soon as possible and provide the best possible solution.

• Khilonamart reserves the right to reject any replacement request if it does not meet the above criteria or if it is found to be fraudulent or abusive.

We hope you enjoy shopping with Khilonamart and thank you for your cooperation.

To explore wide range of toys offered by Khilonamart, please download our application from playstore/ apple store